About us

As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand.

Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience.

Are you passionate about maintaining impeccable cleanliness standards and ensuring the utmost comfort and satisfaction of our guests? Do you have a keen eye for detail and excellent leadership skills? If so, we invite you to join our team at InterContinental Auckland as a Housekeeping Supervisor!

As a Housekeeping Supervisor, you will play a crucial role in ensuring the smooth day-to-day operation of our hotel's housekeeping department. Your responsibilities will include supervising and motivating a team of housekeeping attendants, maintaining impeccable cleanliness standards and contributing to the overall success of the hotel.

Explore your journey ahead

• Supervise and coordinate the activities of our housekeeping team; ensuring efficient and timely completion of tasks.

• Train and mentor new housekeeping attendants to ensure high quality service delivery.

• Inspect guest rooms, public areas and back-of-house areas to ensure cleanliness meets hotel standards.

• Monitor inventory levels of cleaning supplies and equipment, placing orders as needed.

• Handle guest requests promptly and professionally.

What we need from you

• Proven experience in a supervisory role within a hotel’s housekeeping department.

• Strong leadership and organisational skills.

• Excellent attention to detail and commitment to cleanliness standards.

• Effective communication and interpersonal skills.

• Ability to work in a fast-paced environment and adapt to changing priorities.

• Valid New Zealand working rights.

What you can expect from us

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.