Job Information
Highgate Hotels, L.P. On Call Busser in Kapaa, Hawaii
The role of the Busser is ensuring our guests receive a positive and memorable experience in our dining areas. This is accomplished by setting and clearing the tables, and assisting servers with table service to ensure guest satisfaction.
- Quickly clear dirty table wipe it with moist towel or rag for resetting. Promptly and consistently reset all service-ware as prescribed.
- Read meal tickets and deliver food appropriately to tables based on meal ticket.
- Maintain stock and cleanliness of stations for all meal periods with necessary equipment including silverware, linen and condiments.
- Serve guests with beverages, breads and butter to begin their dining experience and replenish as necessary.
- Transport all dirty tableware from dining room to dishwashing area for proper cleaning.
- Knowledge of the appropriate table settings and service-ware.
- Ability to do the same task over and over, frequently in the same way.
- Great Customer service skills and be courteous with the guest and staff.
- Requires interaction with people as relates to attending to needs, requests or the expressed or implicit wishes of people. Immediate response is required.
- A current food handlers card for the State of Hawaii
- Current TB Clearance
- Salary Range: Hourly rate $15.40-$16.32
- Patience, tact and diplomacy.
- Requires lifting and carrying of objects weighing up to 50 pounds.
- Ability to understand verbal English to comprehend basic guest requests.
- Work as a productive team member by contributing positive energy.
- Perform the duties of the position in a safe manner.
- Be professional in all interactions with guests and associates.