516935BR

Title:

Virtual Instructor - S

Our Company :

The H&R Block Virtual Instructor is responsible for preparing and facilitating training classes for a variety of virtual courses and students at H&R Block. Qualified candidates will exhibit strong tax preparation, communication, and presentation skills.

Our Tax Professionals provide help and inspire confidence in our clients and communities everywhere. H&R Block has been focused on quality client service for more than six decades and is the largest tax preparer in the industry 1 .

Job summary:

Effectively teach Virtual Classroom courses while maintaining respect for students with different levels of experience, comprehension, geography, and diversity. Prepare for the course, present and facilitate virtual course offerings, administer polls/learning checkpoints, and monitor learner participation. Adhere to the company’s policies and procedures.

Essential duties and responsibilities:

• Attend required instructor training programs to study course design, appropriate teaching techniques and administrative duties associated with teaching the course.

• Prepare for class by ensuring that the virtual delivery location is set up, all equipment is properly functioning, and phone/internet is working.

• Review and utilize all course materials, including Instructor Guides, Participant Guides, handouts, and other teaching aids prior to class to deliver course content as designed including completion of all exercises.

• Present and facilitate training classes using a variety of techniques such as exercises, case studies, skills practice, along with question-and-answer sessions.

• Present course content and facilitate the discussion of tax and H&R Block policy and procedures (as required) by drawing on the existing knowledge of students and engaging learners to apply and extend learning.

• Use a variety of facilitation methods and skills to convey course information. Instructor should stimulate and sustain student motivation and engagement through techniques such as whiteboard, polling, Q&A, class exercises and case studies. Instructor should maintain a positive peer-centered learning environment, through use of instructional evaluation and positive reinforcement.

• Use available media to reinforce student learning. Media may include but is not limited to whiteboard, UCF course content file, use of software, external websites, and demonstrations.

• Successfully integrate BlockWorks, Inkling eBooks, and other applicable software such as WebEx Training Center in course delivery.

• Record attendance in a timely manner.

Job ID:

516935BR

City:

KANSAS CITY

State:

Missouri

About H&R Block... :

H&R Block’s purpose is simple: To provide help and inspire confidence in our clients and communities everywhere. We’ve been true to that purpose since brothers Henry and Richard Bloch founded our company in 1955. Since then, we’ve grown to have approximately 12,000 offices throughout the United States and around the world.

We are a people company first and a tax company second. People who join H&R Block say it feels like being part of something bigger. A place with an amazing and storied history, but with a strong and urgent focus on the future. Maybe it’s how determined, forward thinking and innovative we are, or how accessible our leadership is. We believe it’s all those things, and much more.

H&R Block is committed to diversity and inclusion and is proud to be an equal opportunity employer. We consider qualified applicants regardless of race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. All qualified applicants are welcomed and encouraged to apply.

It would be even better if you also had... :

• Two to three years combined experience as a Tax Training School (TTS) instructor.

• Successful completion of the H&R Block Income Tax Course or equivalent and passing the test with a grade of 70% or better. Associate must participate in the 18-hour continuing education requirement (CE) in order to be considered eligible for rehire.

• Successfully completing the course and/or has equivalent tax desk experience of the course they will be teaching.

• Additional state and local requirements may apply.

What you'll bring to the team... :

Education:

• High school diploma or equivalent

Work Experience:

• 2 years Minimum related work experience

Posting Title:

Virtual Instructor

Pay Range Minimum:

15

Pay Range Maximum:

22

Pay Range Information:

The pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed.

Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan.

Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit.