Description

At Hawaiian Airlines, we are all about welcoming our guests with Hawaiian hospitality and aloha, and taking care of our people, our home, and the communities we serve. Join our ‘ohana and be a part of an exciting team of professionals dedicated to serving our kama‘āina and introducing our islands to the world!

• Position Summary*

Reporting to the Director of Operations Resource Analysis, the Senior Analyst, Crew Resource Planning creates and maintains pilot and flight attendant staffing models and develops analyses, processes, and reporting that deliver actionable insights for short-term and long-term resourcing decisions.

• Key Responsibilities*

• Maintain, enhance, and analyze crew labor models; refine assumptions in models using analysis of historical data to assess/improve predictability and accuracy.

• Develop reports/tools to actively staff reserves on peak demand days to minimize recall.

• Management of crew productivity data, executive summaries, and industry metrics.

• Implement forecast methods that allow Crew Planning to manage operational demands and meet defined metrics, such as reserve utilization, lineholder behavior, recall, and irregular operations impact on staffing.

• Track and analyze crewmember lost time rates and incorporate historical data into monthly reserve distribution.

• Assist Crew Resources leadership with review of operating schedule and provide layover/transportation analysis on crew pairings.

• Analyze the cost/benefit of potential crew bases.

• Provide analysis of union contracts to improve resource efficiency and provide key analytical support during union negotiations.

• Promote close integration with Training department to refine pilot staffing model and ensure delivery of pilot resources to meet the needs of the flight schedule.

• Identify, design, and implement data, reporting, or process automation & improvement opportunities and synthesize findings for Sr. Leadership.

• Proactively monitor new developments impacting the operation that create potential risks to budgetary targets.

• Develop business cases and ‘what-if’ scenario models to support decision making and risk analysis.

• Create ad hoc reports, analyses, and presentations for senior leadership.

• Other duties as assigned or directed.

• Minimum Requirements*

• Bachelor’s degree in business administration, mathematics, statistics, related field of study, or an equivalent combination of education and related working experience.

• 3 years of experience as a data analyst, financial analyst, business intelligence developer, or a related analytical role.

• Strong data gathering and analysis skills.

• Demonstrated competence in project management; ability to manage multiple projects and consistently meet deadlines and budget guidelines.

• Proficiency in common office software.

• Strong proficiency in Excel and other data analysis tools.

• Familiarity with SQL and database structure, along with data visualization tools (e.g., Tableau, PowerBI).

• Excellent understanding of data administration and management functions (collection, analysis, distribution, etc.).

• Desire for a high level of responsibility and ownership, and ability to work with minimal supervision.

• Self-starter, organized, and detail-oriented with excellent follow through skills.

• Excellent interpersonal and customer-focused skills; ability to build relationships, influence, and lead without direct authority.

• Excellent oral and written communication.

• Ability to make recommendations based on data and analysis.

• Ability to maintain confidentiality.

/ **Hawaiian Airlines is regulated by the Department of Transportation (DOT - regulation, 49 CFR part 40) and all applicants are advised that post-offer and/or pre-employment drug testing will be conducted to determine the presence of Marijuana, Cocaine, Opioids, PCP (Phencyclidine), and Amphetamine prior to any offer of employment or transfer into a safety-sensitive position. Failure to submit to testing or positive indications of drug use will render the applicant ineligible for employment with Hawaiian Airlines and any employment offer will be withdrawn./

/ * In addition to routine employment eligibility verification, U.S.-based airlines must gather information to validate country of citizenship and country of birth. Upon hire, you must provide documentation proving your current country of citizenship and birthplace./

/ At Hawaiian Airlines, we are dedicated to offering a comprehensive total rewards package that aims to attract, engage, and retain the finest talent in the industry. Our rewards structure is thoughtfully designed to include a competitive base salary coupled with variable compensation opportunities. This balanced approach ensures a fulfilling and lucrative work environment, aligning individual achievements with the broader organizational success./

/ Please note that the provided salary information serves as a general guideline. Our salary is determined by a candidate's experience and qualifications as well as market and business considerations. The expected pay range is $78,000 - $111,000./

• Preferred Qualifications*

• Five (5) years of experience as a data analyst, business intelligence developer, or a related analytical role.

• Experience working in the airline industry with strong knowledge of airline technologies and processes, especially crew planning software and/or staffing analysis.

• Previous experience working with crew labor models in a unionized environment.

• Previous programming experience with Python.

• Advanced degree or MBA.

• Expert level knowledge in Excel, including the ability to develop complex multivariable models that may require programming in visual basic for applications.

• Experience with Snowflake, including development of analyses and/or comprehensive dashboards using data from Snowflake in Tableau or PowerBI.

• *

• About Hawaiian Airlines*

Now in its 95th year of continuous service, Hawaiian is Hawaiʻi's biggest and longest-serving airline. Hawaiian offers approximately 150 daily flights within the Hawaiian Islands, and nonstop flights between Hawaiʻi and 15 U.S. gateway cities – more than any other airline – as well as service connecting Honolulu and American Samoa, Australia, Cook Islands, Japan, New Zealand, South Korea and Tahiti.

Consumer surveys by Condé Nast Traveler and TripAdvisor have placed Hawaiian among the top of all domestic airlines serving Hawaiʻi. The carrier was named Hawaiʻi's best employer by Forbes in 2022 and has topped /Travel + Leisure’s World’s Best/ list as the No. 1 U.S. airline for the past two years. Hawaiian has also led all U.S. carriers in on-time performance for 18 consecutive years (2004-2021) as reported by the U.S. Department of Transportation.

The airline is committed to connecting people with aloha by offering complimentary meals for all guests on transpacific routes and the convenience of no change fees on Main Cabin and Premium Cabin seats. HawaiianMiles members also enjoy flexibility with miles that never expire. As Hawai‘i’s hometown airline, Hawaiian encourages guests to Travel Pono and experience the islands safely and respectfully.

Hawaiian Airlines, Inc. is a subsidiary of Hawaiian Holdings, Inc. (NASDAQ: HA). Additional information is available at HawaiianAirlines.com. Follow Hawaiian’s Twitter updates (@HawaiianAir), become a fan on Facebook (Hawaiian Airlines), and follow us on Instagram (hawaiianairlines). For career postings and updates, follow Hawaiian’s LinkedIn page.

For media inquiries, please visit Hawaiian Airlines’ online newsroom.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)