Job Information
Kuehne+Nagel Area Air Logistics Operational Care Manager in Chennai, India
You will be part of our Air Logistics team, adding your expertise + skills to the delivery of customer + operational excellence.
Your Role
You are responsible for the delivery of operational excellence through your Operational Care (OCC) team by providing leadership + direction, while continuously optimizing production costs.
Your Responsibilities
To ensure operational excellence through high quality shipment management + export/import services.
To drive collaboration between Customer Care locations (CCL), Revenue Care (RCC), Sales, Systems Processes to deliver a great customer experience, along with developing of new + existing customer targets.
To ensure supplier relationships are created + pro-actively managed ensuring delivery to service level
agreements (SLA) + Preferred Carrier Partners (PCP).
To drive air logistics procurement + carrier relation management, developing pricing strategies by liaising
on pricing + RFQ preparation, maintaining + strengthening such relationships on the most senior levels.
To actively manage interfaces + the exchange of information + knowledge across the organization.
To contribute as process owner to continuous improvements of processes + controls for lean processes
focusing on cost effectiveness + productivity.
To optimize proceedings to ensure the development of operational targets.
To undertake the responsibilities as the local Dangerous Goods Coordinator.
Your Skills and Experiences
Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1-800-267-1326 during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: HR.helpdesk@kuehne-nagel.com with the nature of your request. We will answer your inquiry within 24 hours.
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